Buyers ask the same question on every appointment-setting discovery call: "When do we see meetings?" The honest answer is week three for early wins, week four for steady-state, and the rest of the engagement for optimization. Here's the timeline we run.
Week 1: Setup, not selling
Nothing is dialed in week one. We use this time to remove friction before agents go live. Specifically:
- Discovery call (90 min). Your ICP, your past outbound experiments, what worked and what didn't, your top 10 objections, what a "good meeting" looks like.
- Script draft. Our SDR lead writes a v1 script based on the discovery call. You review it. We iterate to v2 by end of week.
- Tool setup. Agent accounts in your CRM, dialer access, calendar integration. Test calls placed to confirm everything connects.
- Agent selection. We propose 3–4 agents matched to your engagement. You optionally interview. You pick.
End of week 1: agents have access, script v2 is ready, calendars are connected. Zero meetings booked. This is normal.
Week 2: Training and shadow
- Day 8–9: Product training. Your product, your pricing, your top objections, your tone. Recorded sessions; agents review until they can hold a 10-minute conversation about your product without checking notes.
- Day 10: Shadow calls. Our SDR lead places calls with the script while agents listen. Notes captured. Script v3 emerges from this.
- Day 11–12: Reverse shadow. Agents place calls, our SDR lead listens. Coaching after every call.
- Day 13–14: Soft launch. Agents go live on a smaller list (50–100 prospects). We watch the data carefully. First meetings often book here.
End of week 2: typically 5–15 meetings booked from soft launch.
Week 3: Production
Production calling begins. Agents work full lists during your prospects' business hours. We're in your CRM, logging every call, every disposition, every meeting booked.
- Daily reports. Calls placed, conversations, meetings booked, key objections heard. Delivered every morning at 8am your time.
- Weekly review. 30-minute call with your team to review numbers, script iterations, list refinements.
- Script v4–v5. By end of week 3 we usually see one or two repeated objections that the script doesn't handle well. We rewrite those sections and test.
End of week 3: 25–50 meetings booked, depending on pod size and ICP.
Week 4: Steady state
The engagement enters steady state. Meeting volume becomes predictable within ±15%. Script changes slow to weekly, then biweekly. Agents are calibrated.
- Show-rate optimization. If show rates are below 75%, we add a confirmation-call step the day before the meeting. Typically lifts show rate to 85%+.
- List refinement. We've now talked to 1,000+ prospects from your ICP. We know which sub-segments respond best. We tilt the list accordingly.
- Pricing review. If results are exceeding plan, we discuss scaling the pod. If they're under, we discuss what's causing the gap — and whether the answer is scope, script, or list.
What you should expect by day 30
For a 3-agent pod running 8 hours/day on a B2B list with decent quality:
- ~1,800 dials
- ~270 conversations
- ~50 booked meetings
- ~42 attended meetings (after show-rate filtering)
Cost: typically $4,500–$6,000 all-in. Cost per attended meeting: ~$110–$140. The same volume from a US-based agency runs $300–$500 per meeting at $20–25k/month.
What can go wrong
The two patterns we see fail are: (1) the buyer's ICP is too broad — agents make calls but no segment converts, because the messaging can't be specific enough; (2) the buyer is unavailable for weekly reviews — we end up running a script that needed adjustment three weeks ago.
Both fixable. Both predictable. Both worth talking about during week one rather than week six.