Outbound sales teamsthat actually deliver.|
140+ trained agents. Outbound calling, lead generation, and appointment setting — at a fraction of the cost. Real results, real savings.
Eight ways we grow your business
Pick one service or combine several. Most clients start with outbound calling or lead gen, then expand as they see results.
Outbound Sales Calling
Trained agents who know how to open conversations, handle objections, and move prospects through your funnel. We work your script until it converts.
- Fluent English agents
- Objection handling training
- Daily call reports
Lead Generation
We find, qualify, and hand you leads that are ready to talk. No junk lists — every contact is verified, scored, and matched to your ICP.
- B2B & B2C pipelines
- Data verification
- Lead scoring
Digital Marketing
From paid ads to email sequences — we run the channels that bring inbound leads while your outbound team stays busy.
- Google & Meta PPC
- Email campaigns
- SEO content
Social Media Management
Consistent posting, community replies, and growth tactics across LinkedIn, Instagram, and more. We keep your brand present without burning your team out.
- Content creation
- Community management
- Growth strategy
Customer Support
24/7 multilingual support via phone, email, and chat. Your customers get fast, helpful responses — and you get happy retention numbers.
- 24/7 coverage
- 12 languages
- Ticket & chat support
Market Research
We call your target market, run structured surveys, and give you data that actually informs decisions — not just PDFs to file away.
- Phone surveys
- Competitor intel
- Trend analysis
Appointment Setting
We book qualified meetings directly onto your sales team's calendar. You show up to close, we handle everything before that.
- Pre-qualified meetings
- Calendar sync
- Reminder calls
Virtual Assistance
Reliable remote assistants for admin, research, data entry, and scheduling — so your core team can focus on work that only they can do.
- Executive support
- Data entry & cleanup
- Inbox management
From a small team to 140+ agents.
Global delivery. Local precision.
Founded in 2023, Aurora grew from a handful of outbound callers into a full-scale BPO operation serving businesses across the US, UK, Middle East, and Africa.
Our agents work inside your CRM, follow your scripts, report on your KPIs, and operate in your timezone. We don't just make calls — we become your team.
Same output. 80% less cost. Zero management overhead.
Your Stack. Our Expertise.
We train on the tools you already use. Day one integration, zero ramp-up.
80% Less. Same Output.
Bureau of Labor Statistics data. No guesswork.
Source: U.S. Bureau of Labor Statistics (BLS.gov), May 2024. UK: ONS data.
Your Savings Calculator
Drag the sliders. See the math.
Real engagements. Real numbers.
Three current clients, three different problems, three sets of outcomes worth showing.
Mosaic Team Integration
From cold list to qualified pipeline in 30 days
Paramount Talent
Doubling sourcing throughput without doubling the team
Scholas USA
Always-on support that scales with program enrollment
5.0 stars. Real reviews.
No paid placements, no curated quotes. Public Upwork profile.
“Cleared the pipeline backlog inside the first month. The dedicated-pod model is the difference vs. agencies that rotate people.”
“Cut our recruiter time on first-pass screens by 70%. Daily candidate scorecards landed in our ATS by 6am every day.”
“First-response time went from 48 hours to 22 minutes during our enrollment spike. No-shows dropped by half.”
Answers before you ask
The questions every buyer sends us. Saving everyone the email tag.
How are your prices so much lower than US/UK agencies? +
We operate from Addis Ababa with English-fluent agents trained on Western sales playbooks. The arbitrage is real — agents in Ethiopia have strong language skills and significantly lower cost-of-living, so we deliver the same output at roughly 20% of US-equivalent payroll. No tricks, no junior offshoring schemes.
How do you charge — hourly, monthly, or per-lead? +
We default to monthly retainer per dedicated agent (typically $530–$800/mo all-in, depending on role and hours). For lead-gen-only engagements we can do per-qualified-lead pricing. We don't lock you into multi-year contracts — month-to-month with 30-day notice.
What's the minimum commitment? +
One agent, one month. Most clients start with a 5-agent pod for 90 days to prove ROI, then scale up. There's no per-seat onboarding fee.
Will I get the same agent every day, or a rotating pool? +
Dedicated agents. Your team is named, you can interview them before they start, and they don't get rotated unless you ask. Backup coverage is available for absences.
What tools and CRMs do you work with? +
Agents are trained on GoHighLevel, HubSpot, Salesforce, Zoho, Pipedrive, Close, Apollo, Outreach, and most major dialers (Dialpad, JustCall, Aircall). If your stack is custom, we'll train on it during the first week — included.
How do you handle data security and GDPR? +
Every agent signs an NDA before starting. Client data lives in your systems — we work inside your CRM, not ours. We're GDPR-compliant for EU client engagements and can sign DPAs on request. SOC 2 Type II is on our 2026 roadmap.
How fast can you ramp a team? +
Standard ramp is 7–10 business days from signed agreement: 2 days for agent selection, 3–5 days for training on your script/CRM, and a 2-day shadow period before they start production. Rush ramps in 72 hours are possible with a small premium.
What time zones do your agents work? +
Any. We staff to your customers' timezone, not ours. Most US clients run 9am–6pm EST or PST. We have shift coverage for 24/7 support engagements.
Do you replace agents who underperform? +
Yes — if an agent isn't hitting targets after a 30-day ramp, we replace them at no cost. We monitor calls, track KPIs, and share weekly performance reports so you see what we see.
Can I see real examples of your work? +
Absolutely. We can share recorded calls (with prospect consent), sample lead lists, and case studies from current clients on request. We're also publicly verified on Upwork — check our profile for unfiltered reviews.
Still have questions? Ask the team directly →
Ready to Illuminate Your Growth?
Let's discuss how Aurora can transform your business operations. Fill out the form and our team will get back to you within 24 hours.
Contact Information
2nd Floor KKR Building, Bole
Addis Ababa