Resources
Operating playbooks for outbound teams
Buyer guides, real pricing benchmarks, and field notes from running 140+ agents across global engagements.
Buyer Guides April 12, 2026 · 9 min read
How to Evaluate a BPO Partner: 10 Questions Every CFO Asks
A buyer-side checklist for vetting outsourced sales and support partners — the 10 questions to ask before you sign, and the red flags that mean walk away.
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Pricing & Strategy March 28, 2026 · 7 min read
Outbound Calling Cost: US vs. UK vs. Offshore in 2026
Real per-agent monthly costs across geographies — what you pay in the US, UK, Philippines, and Ethiopia, and what you actually get for it.
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Sales Operations February 15, 2026 · 8 min read
When to Outsource Your SDR Team (and When Not To)
The three signals that mean outsourced SDRs will work, the three signals that mean they won't, and the hybrid model most teams should actually use.
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Sales Operations January 22, 2026 · 6 min read
How Appointment Setting Actually Works: A 30-Day Timeline
Behind the curtain on what the first 30 days of an outsourced appointment-setting engagement look like — week by week.
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